Malvern changing ambulance companies after 27 years - KATV - Breaking News, Weather and Razorback Sports

Malvern changing ambulance companies after 27 years

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(KATV) Promed is the ambulance company that's been in Malvern for 27 years. After they went to the city looking for an exclusive contract, the city took bids and pro-med lost. Now some residents say they're worried.

Sydna Kuykendall is concerned the city is dropping pro-med ambulances and negotiating a bid with life-net. The current bid could reduce the number of available ambulances.
"I just feel like that it's a real danger to the people everywhere in our county not to have the same good service we've always had," said Kuykendall.

Promed sent flyers to residents comparing the price of the two services. For example a typical call under Promed would be around 600 dollars. Promed says Lifenet's cost for the same call would be over a thousand dollars.

The city attorney says the flyers weren't correct and that a typical call would only be around 700 dollars. He says an ambulance committee reviewed everything.

"According to the ambulance committee the prices were comparable. Very close to one another," said Malvern city attorney James Graham.

But pro-med says they stand behind their price assessment and even had email from Lifenet stating the average emergency billing for last year was $1,079.


Graham says the city is receiving no money from the bid and has no political motive to select one over the other.

"They scored it point by point and Lifenet came out on top," Graham said.

The spokesperson for Promed says they're surprised the city dropped them and they met every point of excellence the city looked at. Kuykendall and other senior citizens are gathering signatures to be taken to a community input meeting next Monday.