If you could have seen everything that was filmed in the center you would know they did in fact watch REAL operators on duty. The individuals interviewed were veteran operators. I feel they did do justice to OUR profession in the time frame they had. The purpose of this was to show how difficult the job is. In a two minute segment it is IMPOSSIBLE to do and see everything as you should well know.

Maybe, instead of being the 9-1-1 call taker, you and your crew could watch a real dispatcher for the shift, or even a larger portion of the shift. You might have been able to do justice to the profession, but this episode is being laughed at. (I've never heard the rule not to say "uh-oh"). A lot of the phone calls that a dispatcher takes are very serious, and some of them are later used in court during the trials of the suspects. Phone calls are necessary, obviously, and while some may seem silly to the call-taker,they are urgent to the caller. Phone calls are just part of a dispatchers duties. There is the radio traffic, warrant checks, report taking, and other duties. Dispatchers perform a necessary job, getting the information from the public to the officers/firefighters on the street. Imagine deciding that you need an officer, then having to go find one to help you...How about you doing a serious story about a Day in the Life of a Dispatcher?

Kristen!!! Hey its Lindsey from MECA! I think you did a wonderful job taking your first 911 call and we all make our mistakes on the radio! It was wonderful meeting you. Very lovely girl! Keep up the good work. Come back and visit, we enjoyed you and had a blast while you were there!!

Thanks again,

Lindsey